Having recently experienced a complete breakdown in customer service with a solar PV installer I am reminded of how critical customer service is to positive brand experience. The reality is that all the efforts that you make in marketing can be undermined very quickly and profoundly with a negative customer service experience.
There are potentially significant opportunities for Atlantic Canada to provide renewable energy to New England, but first there are some equally difficult challenges to overcome, according to Power Advisory LLC president John Dalton.
The restrictions on erecting ground-mount solar energy systems on lands abutting lands zoned for residential is likely the biggest concern facing solar energy developers in Ontario. But there are others that are causing equal frustration among the solar developer community.
Tim Gilbert, the lawyer representing SkyPower Ltd. in its judicial review of the Feed-in-Tariff Program rules, says that if the language around the land-use restrictions for ground-mount solar remains in the FIT rules, anywhere from 100 to 115 of SkyPower’s projects will become ineligible.